We would use SERVPRO again in a heartbeat.  They did a great job when we had an ice dam this winter.  Pat, Justin and Antonio left the house neat and were very courteous to our cats.

SERVPRO was the first company to return my call requesting remediation services after a frozen pipe burst and flooded the first floor of my condo.  Ross came to assess the damage the following day.  He was straightforward, provided clear explanations about what he was assessing, and had fans set up throughout my ground floor that day.  As a result all of the walls that showed moisture were dry by the end of the remediation process, thus the only sustained damage was the carpeting.  

Ross was professional, provided clear explanations and was supportive throughout the process.  I asked him for an extra business card to that I commend him to friends and family who may need SERVPRO's services in the future.  

With gratitude,

Laura

Wanted to send a big thank you to the team at SERVPRO of Haverhill/Newburyport for a job well done. Ross Martin did great coordinating the clean up after a pipe burst and rained down from the 2nd floor to 1st floor. The crew of Antonio, Steve, Dan and led by Alex did a fantastic job of cleaning everything up. They kept me informed every step of the way and treated everything as their own with great care.

VERY pleased with the service and results! Nick & his crew were polite, courteous and did a wonderful job!

There is no improvement necessary for this SERVPRO crew! Courteous employees – hard-working & efficient. Met my expectations above and beyond. I was very happy with the results.

It has been a long time since I have done business with such an exemplary group of people. I felt at all times that I was in excellent care. I would highly recommend them and use their services again.