If you see some of these discoloration marks on your ceilings or walls, don't ignore them. They are always the sign of water damage. Untreated, this can lead to much bigger problems. Call SERVPRO (and a plumber!).

After a water damage, no matter how well you think you've extracted the water and dehumidified the space, moisture will remain. It permeates any porous surface quickly and this is when mold begins to grow. It's imperative to take moisture readings to ensure the levels are at an acceptable number. This is part of our normal procedure at every job.

This homeowner laid newspapers down after a flood in their home. The idea was a good one to absorb some of the moisture, they quickly realized that wouldn't be enough and called SERVPRO!

Rebuilding after a water or fire damage can be a daunting task. We'll stick with you through the whole process to get your home back to the point it was before the crisis. 

When you look at those glistening icicles hanging off the edge of any building or home, you usually just think how pretty they are…hanging there innocently, shining in the sunlight! Well, not so fast! These beauties can often lead to ice dams, which can lead to huge headaches for the owner. 

This illustration shows a good layman's explanation of what an ice dam is and how it forms and This Old House writes a great article on what to do if you have them. 

When a pipe burst, forcing 10,000+ gallons of water through an old, historical building, much of the artwork in the school was at risk of irreversible damage. For example, this old piano, creatively repainted, would have been destroyed without a quick mitigation action plan.

SERVPRO of Haverhill/Newburyport immediately brought in dozens of fans to combat the moisture and two 1 million BTU Incandescent Heaters to heat the air. The school is currently undergoing the mitigation process.